If the licensee completed a course before he/she was issued a license and the course provider submitted the completion certificate to the Board prior to licensure, the information may not have been matched with the license record. The licensee must contact the course provider and request that another completion certificate be sent to the Board ensuring that the license number is included in the correspondence.
A replacement license showing certification will not be issued unless the licensee submits the required replacement application and fee. Employers may verify status by checking the online license verification system or call the board. Otherwise, the applicable post-licensure certification will appear on the license after the next renewal.